Terms of Service
Welcome to Duri Daycare! Our goal is to provide a safe, loving, and stress-free experience for every pet in our care. By booking our services, you acknowledge that you have read and agree to the following Terms of Service.
Services Offered
1
Duri Daycare provides professional pet care services including:
Pet Boarding
Pet Daycare
Solo Dog Walks
Group Dog Walks
Drop-In Visits
All services are subject to availability and approval.
Meet & Greet Requirement
2
For the safety and comfort of all pets and our staff, a meet-and-greet is required for all first-time clients before any service.
This allows us to:
Learn about your pet's personality and routine.
Assess pet behavior towards other pets and strangers.
Answer any questions before services begin.
We reserve the right to decline services if we believe the environment would not be a good fit for your pet.
Vaccination Requirements
3
To protect all pets in our care, dogs must be current on veterinarian-recommended vaccinations appropriate for their age and lifestyle.
Owners are responsible for ensuring their pets are healthy and free from contagious illnesses before each visit.
We reserve the right to request vaccination records at any time.
Health Requirements
4
Owners agree that their pet:
Is in good general health.
Is free of contagious illnesses.
Is free of fleas, ticks, or other parasites.
Has not exhibited symptoms of vomiting, diarrhea, or other contagious conditions within the previous 48 hours.
If a pet becomes ill during their stay, we will contact the owner immediately to discuss appropriate care.
Behavior Requirements
5
For everyone's safety, pets must:
Be non-aggressive toward people and other animals.
Be reasonably social and manageable.
Not present a danger to themselves or others.
Duri Daycare reserves the right to refuse or discontinue services if a pet displays aggressive, destructive, or unsafe behavior.
Medication Administration
6
We are happy to administer most medications at no additional charge when clear written instructions are provided, AND pets are neither aggressive nor difficult to handle when administering medication.
Owners must provide:
Medication in its original container
Dosage instructions
Administration schedule
Owners must notify us if their pets engage in aggressive behavior and/or excessive movement during administration of medication, and will be charged an additional $15/per day/night/drop-in visit.
Emergency Veterinary Care
7
If your pet experiences a medical emergency and we are unable to reach you or your emergency contact promptly, you authorize Duri Daycare to seek veterinary care on your pet's behalf.
Whenever possible, we will use your preferred veterinarian. If unavailable, we will seek care from the nearest appropriate veterinary facility.
Owners are responsible for all veterinary expenses incurred during treatment.
Food & Supplies
8
Owners are encouraged to provide:
Food
Treats
Medications
Leash/harness
Favorite toy or blanket (optional)
If food runs out during the stay, we may purchase additional food to maintain your pet's normal diet. The cost will be added to your invoice.
Personal Belongings
9
While we take reasonable care of all personal items, Duri Daycare cannot guarantee the return or condition of toys, beds, blankets, bowls, clothing, or other belongings left with your pet.
Photos & Videos
10
We love sharing updates with pet parents.
By using our services, you grant permission for Duri Daycare to photograph or record your pet during services.
Photos and videos may be used for:
Daily updates
Social media
Marketing materials
Website content
If you prefer that your pet's photos not be shared publicly, simply let us know before your reservation.
Right to Refuse Service
11
Duri Daycare reserves the right to refuse or discontinue services for any reason, including but not limited to:
Aggressive behavior
Unsafe behavior
Repeated policy violations
Non-payment
Health concerns
Unsafe owner interactions
Limitation of Liability
12
Although every reasonable precaution is taken to ensure your pet's safety and well-being, pet care inherently involves some risk.
By using our services, owners acknowledge and accept these risks, including illness, injury, escape despite reasonable precautions, or interactions with other animals.
Duri Daycare shall not be liable for circumstances beyond our reasonable control.
Policy Updates
Duri Daycare reserves the right to update these policies at any time.
The most current version will always be available on our website.
Continued use of our services constitutes acceptance of any updated policies.
Contact Us
If you have any questions regarding our Terms of Service or Payment Policy, please don't hesitate to contact us. We're always happy to help and want every client to feel confident and informed before booking.